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Account Receivable
Optimize Cash Flow, Keep Business Thriving
01
Account Receivable Follow-ups
Struggling to collect payments on time can be a major drain on your resources. Our dedicated accounts receivable (AR) team tackles this problem head-on by proactively contacting payers and patients to address any issues preventing timely payments. We don’t wait for invoices to become overdue – we take a systematic approach to managing all your outstanding accounts. Our team diligently pursues any unpaid balances, working to resolve them as quickly as possible. This reduces the amount of time it takes to collect payments, which is known as ‘days in AR’. By optimizing your collections process, we can significantly accelerate your cash flow and improve your financial health overall. This means more money available to reinvest in your business and better financial stability.
02
Denial Management
Denied insurance claims can be a major blow to your revenue, and fighting them requires a keen eye for detail. Our team of experts doesn’t just react to denials; they analyze denial trends to identify the root causes of the problem. This proactive approach helps us prevent future denials from happening in the first place. We understand the complexities of insurance and the specific guidelines of different payers. This expertise allows us to ensure your claims are resubmitted accurately, maximizing the chance of reimbursement. By proactively managing denials, we help you recover lost revenue you’re entitled to and improve your overall profitability, putting more money back in your pocket.
03
Appeal and Dispute
Not all denials are created equal. Sometimes, claims are unfairly denied or underpaid by insurance companies. When this happens, our team doesn’t back down. We take a strong stance on your behalf and fight for the reimbursement you deserve. Our experienced staff meticulously reviews each denied or underpaid claim to understand the specific reason behind the decision. We then gather all the necessary supporting documentation to strengthen your case. Our deep understanding of insurance policies and regulations allows our team to craft persuasive appeals tailored to each payer. We act as your advocate, presenting compelling arguments that highlight the value of your services and justify fair reimbursement. Ultimately, our goal is to ensure you receive the payment you’re entitled to.
04
Reporting
We don’t just collect payments, we empower you with knowledge. Our comprehensive reports are customized to your specific needs and provide valuable insights into the financial health of your practice. These reports go beyond basic numbers and delve into key metrics that directly impact your revenue cycle. This includes details like AR aging (how long invoices have been outstanding), denial rates (percentage of claims rejected by insurance), collection rates (efficiency of collecting payments), and revenue trends (how your income is changing over time). By presenting this data in a clear and user-friendly format, you can easily identify areas for improvement. These actionable insights empower you to make informed business decisions, such as implementing targeted strategies to reduce denials, optimize collections, and ultimately maximize your revenue potential.
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